Privacy Policy
What Image to Video AI collects, why, who processes it, and how long it is kept.
Last updated: 2026-11-12
Who we are
Image to Video AI ("we", "us") is an online service at tryimagetovideoai.com that turns a photo into a short video. You can reach us at support@tryimagetovideoai.com.
What we collect
- Account details. Your email address and name, and, if you sign in with Google, the basic profile Google shares with us.
- Your photos and descriptions. The photo you upload and the description you type, used to check and make your video. We don't store your photo after the video is made (see "How long we keep things").
- Your videos. Finished videos are kept in private storage. Only you can see them, through time-limited links.
- Payments. Payments are handled by PayPal. We receive the order number, amount, currency, status and the email of the PayPal account that paid. We never see or store your card details.
- Abuse prevention. To limit free videos and stop abuse we keep a one-way hash of your IP address, a random device number stored in your browser, and a record of refused photos or descriptions.
- Cookies and browser storage. See our Cookie Policy.
How we use it
- To make your videos and show them to you.
- To check photos, descriptions and finished videos against our content rules (see the Terms of Service).
- To give out and limit free videos, and to prevent fraud and abuse.
- To process purchases and refunds.
- To answer your messages.
We don't sell your personal data, and we don't use your photos or videos to train AI models ourselves.
Who processes it for us
- Replicate runs the video model. It receives your photo and description and deletes uploaded photos 24 hours after upload.
- Amazon Web Services (Rekognition) checks your photo and frames of the finished video against our content rules. Under its own service terms, AWS may store and use content it processes to improve its AI services.
- Cloudflare hosts the website, stores finished videos, runs the bot check (Turnstile) and takes the video frames we check.
- PayPal processes payments.
- Google provides Google sign-in, if you use it.
These providers may process data outside your country.
How long we keep things
- Uploaded photos: we don't store them. Replicate deletes its copy 24 hours after upload.
- Free videos: deleted 7 days after they are made.
- Videos made with credits: kept until you ask us to delete them or close your account.
- Videos that fail our content check, or fail to generate: deleted from storage within about an hour.
- Account and payment records: kept while your account is open, and payment records as long as the law requires.
Your choices
You can ask us to see, correct or delete your personal data, or to close your account, by writing to support@tryimagetovideoai.com. We will reply within 30 days.
Children
The service is for people aged 18 and over. We don't knowingly collect data from children.
Changes
If we change this policy we will update the date above. Material changes will be shown on the site before they apply.